HOME Development Mutual Fund (Pag-IBIG) Fund continues to strengthen its presence in the National Capital Region with the recent inauguration of its SM Aura branch in Taguig City. Pag-IBIG President and CEO, lawyer Darlene Marie B. Berberabe (in photo, left), and Shopping Center Management Corp. President Anna Maria S. Garcia (right), led the inaugural ceremony of the new branch at the seventh floor of SM Aura Tower Building, Bonifacio Global City. The 410.45-square-meter office with initial eight employees is headed by Mervin M. Pereda. It caters to more than 2,400 employers and 243,183 members of the said city.

The new branch is one of two branches that now feature the new look of Pag-IBIG Fund, with a more comfortable ambiance in a professional office manned by professional staff. “It’s like traveling to another country where the airport is the entry point. What we see or experience there, gives us our first impressions of the kind of experience that we can expect,” Berberabe said. For many Pag-IBIG members, the branch is their first point of contact with Pag-IBIG, and through its new look, Pag-IBIG is now at par with the the private sector not just in services but in look, as well.

Services offered by Pag-IBIG SM Aura branch include membership registration, withdrawal of membership contribution, receiving of housing, multipurpose, and calamity loan applications, acceptance of membership contribution obligations from employers, individual payors, and self-employed members, as well as members’ savings under the Modified Pag-IBIG 2 Program. Member-borrowers can also update their housing loan or short-term loan amortization payments. The branch also releases Multi-Purpose Loan and Search Results Calamity Loan proceeds through Pag-IBIG Citi Prepaid Card or Land Bank Cash Card, issues member’s identification/transaction card and members’ statement of accumulated value, and facilitates transfer or consolidation of members’ records and loan details.

To date, Pag-IBIG serves more than 5 million members in Metro Manila through its 18 branches and eight service desks across the nation’s capital.