HELPING HANDS—As consumers are still hesitant to be in crowded spaces, retail establishments like SM Supermalls are now doing door-to-door deliveries and curbside pickups to keep shoppers and employees safe (Photo by Noel Pabalate)

Over the past months, the coronavirus pandemic has shifted the people’s focus from living their lives to the fullest to keeping themselves healthy until it is safe to go out again. Apart from its health perils, the pandemic has also affected how various businesses are being run and relating with customers, adapt to the dramatically changing consumer attitude and behavior. 

Read more: https://mb.com.ph/2020/07/19/meeting-the-shoppers-where-they-are/