When the Philippine government ordered the shutdown of malls except for essential services and asked workers to stay home in March 2020, SM Supermalls president Steven T. Tan new he had a problem. The easy solution was to do nothing, but for Tan there were opportunities in this crisis. Perhaps nowhere else in Asia are shopping malls as important to the people as the Philippines, and with SM’s Mall of Asia being the largest, they are certainly super scaled.

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